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    Image of Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors Image of Never Eat Alone: And Other Secrets to Success, One Relationship at a Time Image of The Middle-Class Millionaire: The Rise of the New Rich and How They Are Changing America Image of The Long Tail: Why the Future of Business is Selling Less of More Image of The New Rules of Marketing and PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly, 2nd Edition
  • Another Example of When Advertising Really Isn’t the Same as PR

    With the increasing fragmentation of media and the ever shrinking budget for journalists comes a great opportunity for media coverage for those businesses who take the time to explore it. Online and offline publications looking to fill their growing pages are more interested in bylined articles.  Bylined article submission should play a  part of every PR strategy but requires an extra layer of effort past drafting and pitching news releases. Bylined articles are simply articles written by the business on…  (Read on)

    When Great Subject Lines Fail to Deliver

    Today I received an email with the subject, “I would like to take you to lunch.” Quick and to the point, it got my attention and made me open it. The problem was once I got inside there was a form letter from a man I do not know trying to sell me something that I could not immediately identify. So I deleted it. Writing great subject lines, like headlines, is a skill. Remember, these are the attention getters that make…  (Read on)

    Perhaps it is time for 5 Guys to invest in new content?

    As I left Starbuck’s this morning (with a tall cup of scalding Awake tea in hand), I noticed the graphics in the window of 5 Guys Burgers next door broadcasting recognition they had received from magazines and newspapers in 1998 and 1999. I did a double take it first. I mean, it is 2010. These awards were from two decades ago! Awards certainly lend credibility to a business but when your latest recognition is from 11 years ago it leaves…  (Read on)

    What Makes a Good Testimonial?

    We regularly capture content for clients that is fashioned into a press release or case study but one of the things I see clients struggling with is capturing really good testimonials. All too often clients will want to post testimonials on their website or in their newsletter from favored and happy clients. The problem is that most of these unsolicited testimonies are pretty weak and usually pay compliment to an individual on your staff and not to your organization as…  (Read on)

    In Honor of National Punctuaion Day: The Proper Use of an Ellipsis

    Sometime earlier this year I came across a reference to today being National Punctuation Day and quickly put a reminder in my calendar. It kind of sounds like National Underwater Basket Weaving Day or some other nonsensical holiday but for the amount of time I spend answering questions about proper use of punctuation, I decided it was a prime opportunity to share. For the un-indoctrinated, an ellipsis is those three dots you see in punctuation and not the oval you…  (Read on)